Someone asked me for a VFD firmware dump — hard no?

Networks & drivesField note

The question

A vendor wants a full firmware dump from a running PowerFlex to 'compare revisions.' I don't like handing binaries around. What do you give them instead that still lets them tell you if we are on a bad rev?

TS ControlsThe answer

Hard no on a dump. Give them the catalog number, firmware revision from the HIM or web page, and a parameter listing. Firmware images are licensed and a dump is how plants get bricked or audited. If they need a file, it comes from Rockwell or the drive OEM portal under your contract, not from the cell.

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