Ignition gateway died on a VM snapshot — lesson so we don't repeat it

Industry 5.0Field note

The question

Ignition 8.1 on a VM. Snapshot during a tag change, gateway would not come back clean. Historian is fine. What is the restore order you use, and do you still let IT snapshot these things?

TS ControlsThe answer

No snapshots of a live gateway. Backup the gateway internally, then a cold snapshot if IT insists. Restore: OS, Ignition service, restore the .gwbk from the night before, then reconnect devices one by one. We also pin the VM clock. Time jumps wreck subscriptions.

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